₹50 Cashback On Every Order

Order & Payment

  • Go through the wide range of products and select the one you like. Once you choose the product make sure to choose the correct size &color, you can check the size chart for reference.
  • Then press “Add To Cart” button, a side popup will come on your screen then press “Checkout” button.
  • You will be redirected to checkout page where you will need to fill your details.  After filling your details press “Continue To Delivery”* button.

*Once you press this button your Jahazi account will be automatically created. 

  • Then Press “Continue To Payment” button after that choose the payment option which suits you best and place your order.

 

  • Once you successfully place your order you will receive confirmation email with your order details and order ID.
  • You will receive another email once your order is shipped from our end. 
  • First you need to login to your Jahazi account.
  • Then head over to your dashboard which you will find in the menu section.
  • Go to orders and there you find your order status.
  • Yes we charge a flat fee of 50 for COD Orders.
  • Press the “Cancel Order” button in the footer section.
  • Then select the order you want to cancel.
  • If you face any difficulty please feel free to contact us at [email protected] so that we can sort it out for you.
  • Wait for 5-10 mins and check if your account has been debited if not try again.
  • If you are still not able to proceed let us know at [email protected] or order through whatsapp (+91 6396462133).
  • If any amount is debited from your account even after a payment failure, it is normally rolled back to your account within 3-5 business days.
  • Yes we do take bulk/customized order.
  • You can order by contacting us at [email protected] or whatsapp (+91 6396462133)

Shipping & Tracking

  • No, you can not modify the shipping address because once you place your order we start processing your order.
  • But wait, you can cancel your order before it has been shipped and place a new one. 
  • There are no cancelation charges
  • Once you place your order it will take 3-5 business days for shipping and for delivery it will take another 3-5 days. 
  • Delivery may depends on shipping address and other factors such as weather condition in that area, holidays, etc..
  • No, shipping is absolutely FREE, you can enjoy free shipping with us.
  • Once your product is shipped out you will get an email with your tracking details in it.
  • To track your order go to “Track Order” in the footer section and fill your tracking details and press the “Track” button.
  • When your order is not delivered to you it will come back to us, then we will initiate a refund for the same. 
  • Yo can order that product again as we do not accept exchange.

Returns & Refund

  • Customer can return their order within 10 days after an order has been delivered. 
  • We may refuse returns if we found that product has been worn, washed or soiled.
  • If you got a defective product you can send an email to us with the picture of the product at [email protected] then we will review the product and initiate a refund.
  • Go to your dashboard and click on orders.
  • Press the “Refund” button.
  • Then select the product you wish to get refund for and select refund option.
  • Write a valid reason for refund.
  • Provide bank details so we can refund back to your account 
  • Press “Send Request” button.
  • We will follow up as soon as possible.
  • Once we receive the return request someone from our courier partner will come to your pickup address for pick up within 2-4 business days.
  • At the moment we do not accept exchange. Instead you can return the order and place a new one.
  • No, you will only receive what you have paid for the product.

Customized Order

  • All you need to do is send us the design you wish to print on your T-shirt/Hoodie/Sweatshirt at [email protected] and make the required payment then we will ship your order once ready from our end.
  • For Custom T-shirt: 699 (Including GST)
  • For Custom Hoodie: 1149 (Including GST)
  • For Custom Sweatshirt: 1149 (Including GST) 
  • No, customized product are non-refundable. But if the product is defective then you need to send the picture and we will refund for the same.
  • 10 days refundable policy will apply here also.

Referral Program

  • You need to refer it to 3 people when they sign up through your referral link you will get flat 50 in you Jahazi wallet which you can use for your future shopping.
  • Their is no limit you can refer it to as many people as you want and get your referral income.
  • Go To Your Dashboard and select My wallet.
  • Press the “Referral” button and copy your referral link.
  • Send this referral link to people.
  • When they sign up through this link you will get your referral income in your Jahazi wallet.

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